Tree Of Life Graphic

• Returns Policy:

  • We do not accept returns or exchanges, except in cases where the item received is damaged or defective.

  • If you receive a damaged or defective item, please contact our customer support team within 5 business days of receiving the order.

  • To be eligible for a return or exchange, you must provide photographic evidence of the damage or defect.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately.

  • We will assess the situation and provide instructions on how to return the item, if necessary.

  • Once we receive and inspect the returned item, we will issue a refund or send a replacement, depending on product availability and your preference.

Feedback: We value your feedback and would love to hear about your experience with our products and services. If you have any suggestions, comments, or concerns, please feel free to reach out to our customer support team at wura.inc@gmail.com. Your feedback helps us improve our products and provide better service to our valued customers.

• Please note that our shipping and returns policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.

• Thank you for choosing Wúrà!

• Processing Time:

  • We aim to process all orders within 1-3 business days from the date of purchase.

  • Please note that processing time may be longer during peak seasons or promotional periods. We appreciate your understanding.

• Shipping Time:

  • We offer standard shipping for all orders, and the estimated delivery time is approximately 4-10 business days.

  • In most cases, you can expect your order to arrive within 2 weeks from the date of purchase.

  • However, please note that delivery times may vary depending on your location and any unforeseen circumstances, such as customs delays or natural disasters.

• Shipping Methods and Costs:

  • We determine the shipping method based on the size, weight, and destination of your order.

  • Shipping costs will be calculated and displayed at checkout.

  • Any additional customs fees or import duties imposed by your country's customs office are the sole responsibility of the customer.