FAQ

Yes, we're delighted to offer international deliveries to customers around the world. Whether you're located in North America, Europe, Asia, or any other continent, we're committed to bringing our products right to your doorstep. Simply choose your preferred items, proceed to checkout, and select your country from the list of available destinations. Our international shipping rates are competitively priced, and we work with trusted shipping partners to ensure your order reaches you safely and in a timely manner. Please note that delivery times may vary depending on your location and any applicable customs procedures. If you have any specific questions about international shipping or need assistance with placing your order, our dedicated customer support team is here to help. Experience the convenience of shopping from anywhere in the world with our seamless international delivery service.

At Wúrà, we are dedicated to providing you with accurate and consistent sizing information to help you find the perfect fit. Sizing charts for our products can be found on their respective product pages. If you don't see a sizing chart currently available, rest assured that we are actively working to update this information soon.

We take pride in ensuring that all our products follow similar sizing measurements, allowing you to confidently choose your preferred size based on the measurements provided. Our goal is to help you enjoy a comfortable and well-fitting garment with each purchase.

Should you have any specific sizing questions or if you need further assistance, please don't hesitate to contact our customer support team. We're here to guide you through the sizing process and ensure that your shopping experience with us is both enjoyable and tailored to your preferences.

At this time, we regret to inform you that we are unable to accept returns due to the size of our company. We understand the importance of a flexible return policy, and we apologize for any inconvenience this may cause. Our primary focus is on providing you with high-quality products and exceptional service. Before making a purchase, we encourage you to review product details, sizing information, and any available customer reviews to ensure that you are making the right choice. If you have any concerns about a specific product or require additional information, please don't hesitate to contact our customer support team. We appreciate your understanding and support as we work towards enhancing our services in the future. Your satisfaction remains our top priority, and we are here to assist you every step of the way.

Once your order has been dispatched, you will receive a tracking number via email. This tracking number will allow you to monitor the status and location of your package as it makes its way to you. Please keep an eye on your inbox for this email containing your tracking information.

In the event that you do not receive a tracking number or have any concerns about the status of your order, feel free to reach out to us at wura.inc@gmail.com. Our team will be happy to assist you with tracking details and provide updates on your order's delivery progress. Your satisfaction is our priority, and we're here to ensure that you have a seamless and informed shopping experience.

If you have questions or need assistance with your order, our customer support team is just an email away. Here's how you can reach out:

Send an email to wura.inc@gmail.com with your order number in the subject line. Please provide a detailed description of your inquiry or concern within the email. Our dedicated team will review your message and respond as quickly as possible, usually within [X] hours during our business hours.

Whether you have questions about your order status, shipping, returns, or any other aspect of your purchase, we're here to provide you with the information and assistance you need. Your satisfaction is important to us, and we look forward to addressing your email and ensuring a positive shopping experience.

We offer three convenient shipping options to cater to your preferences:

1. Standard Shipping: This is our default shipping option, which ensures reliable delivery of your order within the specified timeframe. Shipping rates are based on factors such as weight, location, and order total. You can choose this option if you're comfortable with the standard delivery schedule.

2. Express Shipping: If you're looking for quicker delivery, our Express Shipping option is available for a slightly higher fee. Your order will be prioritized, and you can expect to receive it sooner than with standard shipping. This option is ideal for those who want their items promptly or have time-sensitive needs.

3. Local Pickup: For customers in the vicinity, we offer the convenience of local pickup. Simply select this option during checkout, and you can collect your order directly from our designated pickup location. This is a great choice if you prefer to save on shipping costs and have the flexibility to pick up your items at your convenience.

No matter which shipping option you choose, we're committed to ensuring a smooth and reliable delivery experience for your orders. If you have specific questions about shipping rates, delivery times, or any other concerns, feel free to reach out to our customer support team, and we'll be more than happy to assist you.